Preface to Policies

Preface to Policies - Pura Vida Acupuncture and Yoga in Portland, Maine

"Your Health is an investment, not an expense."

I want to start by saying; these policies are just as much for your benefit as they are for mine. I totally understand how insanely busy life can get, and sometimes cancelling appointments is unavoidable. That being said; it is up to you to schedule appointments when they are convenient for you, as opposed to trying to cram them into a space that isn't ideal. It is essential for you to prioritize your appointments (or any other activity that contributes to your well being) , thereby prioritizing your health; your ability to heal is vastly dependent on your willingness to do this. I am a firm believer that; if something is not at the top of your list of priorities, it very easily can fall to the bottom. How important is it to you to feel better?  If something else trumps that, then it should be a higher priority, otherwise it should not. Pretty simple.  

If it is necessary to cancel an appointment, please let me know at least 48 hours in advance so that I may offer the availability to other patients. Same goes for rescheduling, you can contact me anytime to find out if a different appointment time is available, in fact, I encourage you to do so, rather than having to rush or be late. I will be as accommodating as possible, all you have to do is ask. Please see the Policies page for a full explanation of policy details. Appointments that are cancelled less than 48 hours in advance are subject to payment in full. These payments are due within 24 hours of your scheduled appointment time.  As long as the building is open you can slide payment (in an envelope) underneath my door, or coordinate with me for an alternative method. A $5 per day surcharge will be applied to late payments. If you miss your appointment altogether (do not cancel and do not show up), the same policy will apply.

PLEASE try to avoid being late, again, as much for me as for you; and more so for the patient who is scheduled after you. At fifteen minutes late I will assume you aren't going to make it, but whether you are or whether you're not; please be considerate, and let me know. At least that way, I don't have to assume, wonder or worry; and you can put your mind at ease. I certainly do not want you rushing, speeding, or texting and driving; just use your best judgment should this situation arise. I really try to stay on schedule, but sometimes I run late.  It is of the utmost importance to me, that you receive the very best treatment I can give you.  Sometimes we will need to spend more time talking before your treatment, and instead of giving you a very abbreviated session, I go a little over. When I see you regularly, we generally only need only a few minutes for an update of how you're feeling, which leaves the majority of the hour for your treatment.  The longer it has been since your last appointment, the longer we need for consultation,  These appointments require a longer session, and that is reflected in the pricing.

I also want to mention cancelling due to illness, as it comes up fairly regularly. If you woke up feeling ill on the day you already had a doctors appointment scheduled, would you cancel the appointment?  My guess is no, you wouldn't, you would think it was a fortunate coincidence that you'd be able to be seen and treated right away.  I think it's just the way we are raised in this country, Western medicine is considered "real" medicine and Eastern or Traditional Chinese medicine is ... not. Here are some facts that you may be unaware of:

Eastern medicine IS medicine. Same thing as calling fries French, well maybe it's not the same, but you get my point; in France they are fries, actually that's not even true, they are frites. But I digress ... In China, which by the way, inhabits the majority of the world's population (nearing 1.5 BILLION!) and other Asian countries, Eastern medicine, is their primary form of medicine. Japan has the highest life expectancy in the world, at 84 years old. And in China it is not uncommon for people to live well past 100. A coincidence? I think not. You might say, I don't want to live that long, but you would if you felt like you did in your 20's or 30's; and they do. Or if all your friends and family were still alive and kicking too; theirs are! Practically until they die, they are active and engaged socially, eating vegetables for breakfast, having tea parties into the evening; not a walker in sight.  

Studies have shown that longevity is affected more significantly by lifestyle than by genetics; 75:25. That means ...

Things that are within your control, can make ALL the difference in your lifespan.  

The moral of the story is make your health a priority. Show up on time! :)

Payment: I currently accept cash or check only, please prepare accordingly because there is no ATM in the 222 St John Street building. I believe the closest one is Key Bank next to Amatos on the corner of Congress and St John Street.

Insurance: For various reasons, I do not accept insurance as payment, but I can provide you with an invoice so that you may submit for reimbursement.

Gratuity: is completely optional and left to your discretion. If you pay with cash and do not have the correct change, please be explicit as to whether the difference should be applied as a credit to your account, or given as gratuity.

Gift Certificates Available
Gift certificates may be purchased at my office for a specified dollar amount (as opposed to purchasing for a specific treatment).


© 2017 Kristen Boze,


"Everything you now do is something you have chosen to do.  Some people don't want to believe that.  But if you're over age twenty-one, your life is what you're making of it.  To change your life, you need to change your priorities."                                                                   - John C. Maxwell

"Music puts wings on the human spirit."                      - Frank Sinatra

I have been in love with music for as long as I can remember.  It brings me great joy, that through and acupuncture and yoga; I am able to utilize my love of music as a way to connect with my patients and students. 

Music is incredible in it's ability to awaken the senses, inspire the soul and quiet the mind.  It's a common opinion that music is distracting in a yoga practice, and while I  appreciate and understand the value of silence; I also find music to be incredibly therapeutic.  The problem I find, is that silence, in a yoga practice, can be incredibly loud.  In the vast space that silence creates, our minds wander wildly, leaving very few moments to be spent in the present.  Music holds your attention, which allows for a cerebral experience of the present moment; one that has the ability to affect real and lasting change.  It is this kind of experience that ultimately leads to healing of physical, mental and emotional dis-ease. The immense capacity of our minds is a blessing and a curse.  They hold so much about the past and the future, distracting us away from the moment that truly matters.

Our senses connect us to the outside world, and when combined with a practice of mindfulness, they provide a bridge between our mind and physical body. Understanding how the stimuli of the world around us affects shifts in the energy within us, is a powerful way to learn about ourselves. That kind of understanding is the only way to truly be able to take control of your health ... your life.

Music, unique in it's ability to create a cathartic release, can bring about a shift in emotional energy unlike any yoga class or acupuncture needle.  The ability to let go, to emote, to be vulnerable, to release the emotions you have been holding onto; is essential to the ability to heal physically. Both acupuncture and a yoga work to unblock stuck energy. Music can encourage the physical purging of the energy that is released. Holding onto emotional pain will  keep you sick, and releasing it assists in your ability to heal. It all comes back to energy.  Where it is stuck, we need to move it, and what doesn't serve you, needs to be released. We are energy, music is energy.  I believe that music is medicine.

© 2017 Kristen Boze,